Member of Technical Staff, Corporate IT
Fluidstack(2 months ago)
About this role
The Member of Technical Staff in Corporate IT at Fluidstack provides hands-on IT support for office and remote employees, resolving Help Desk tickets while ensuring excellent customer service. Responsibilities include managing an MDM fleet across macOS, iOS, and Windows devices, optimizing SaaS tools like Okta, supporting procurement and asset management, and maintaining IT documentation. The role also involves contributing to IT initiatives, ensuring security hygiene, and automating processes to enhance operational efficiency. Familiarity with automation tools and basic scripting is preferred.
Required Skills
- IT Support
- Help Desk
- Problem Solving
- Customer Service
- Device Management
- MDM Experience
- Network Troubleshooting
- A/V Support
- Okta Administration
- SaaS Tools
+21 more
About Fluidstack
www.fluidstack.ioFluidstack is a leading AI cloud platform designed for top AI laboratories, providing immediate access to a vast array of H200 servers equipped with high-speed InfiniBand connectivity. The platform's infrastructure empowers organizations to scale their training and inference processes efficiently, by leveraging cutting-edge technology. With a focus on performance and scalability, Fluidstack addresses the growing demands of AI research and application development.