IT Operations Analyst
harvey(27 days ago)
About this role
The IT Operations Analyst at Harvey is responsible for delivering hands-on IT support to enhance the employee experience in the Bengaluru office. Key responsibilities include managing employee onboarding and offboarding, troubleshooting technology issues across various platforms, maintaining IT asset inventory, and collaborating with the IT team on process improvements. The role requires a strong customer service focus and experience with tools like Google Workspace, Okta, and general IT support in a fast-paced environment. Familiarity with scripting or MDM tools is a plus.
Required Skills
- IT Support
- Employee Onboarding
- Troubleshooting
- Meeting Room Tech
- User Account Management
- IT Asset Inventory
- Security Best Practices
- Process Improvements
- Problem Identification
- Communication Skills
+5 more
About harvey
www.harvey.aiVercel is a platform designed for frontend developers to build, deploy, and host fast, modern websites and applications. It specializes in serverless functions and static site generation, leveraging a global edge network to deliver high performance and scalability. Vercel is widely used for its seamless integration with frameworks like Next.js, enabling developers to create highly dynamic and responsive user experiences. The platform focuses on optimizing the developer experience while ensuring reliable and efficient web application performance.