Zing Health
The Member Quality & Concierge Coordinator supports the Customer Success organization by delivering proactive outreach and concierge-level support to improve member engagement, close care gaps, and enhance satisfaction. This role involves executing outbound campaigns for quality and engagement initiatives, educating members on benefits, and facilitating healthcare navigation and appointment scheduling. The position aims to drive performance on Stars, HEDIS, CAHPS, and retention metrics while ensuring compliance with healthcare regulations.
Headquarters
Chicago, Illinois, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zing Health.
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