Member Resource Center Representative

The Member Resource Center Representative role involves performing sales and service functions through telephone calls, outbound calls, and electronic communication to assist in achieving organizational goals. The position requires consistently performing at high levels of effectiveness through various communication channels while meeting performance goals related to product sales and member interactions. The role also involves effectively and accurately communicating with members in writing via secure messaging, chat, text, email, or fax, and applying appropriate procedures and reporting requirements of the Bank Secrecy Act.