United Federal Credit Union
The Member Service Advisor reinforces and builds member relationships by efficiently responding to service requests and soliciting new loan and deposit product purchases. This role involves handling inbound and outbound calls to diagnose and solve member problems while matching Credit Union products and services to their needs. The position requires making appropriate lending decisions based on established guidelines and consistently exceeding member expectations.
United Federal Credit Union is a member-owned financial institution founded in 1949, offering personal and business banking services including checking and savings accounts, auto loans, mortgages, share certificates, credit cards, and investment planning. They serve members across seven states with nearly 40 branch locations and a full suite of digital banking tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United Federal Credit Union.