United Federal Credit Union
The Member Service Advisor reinforces and builds member relationships by efficiently responding to service requests and soliciting new loan and deposit product purchases. This role involves handling inbound and outbound calls and chats to diagnose and solve member problems while exceeding expectations through informed product matching and lending decisions. The position requires maintaining accurate documentation and staying knowledgeable about all Credit Union products and services.
United Federal Credit Union is a member-owned financial institution founded in 1949, offering personal and business banking services including checking and savings accounts, auto loans, mortgages, share certificates, credit cards, and investment planning. They serve members across seven states with nearly 40 branch locations and a full suite of digital banking tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United Federal Credit Union.
United Federal Credit Union didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role