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University Credit Union
The Member Service Center Experience Manager enhances and optimizes the member experience across the credit union's contact center and digital service channels. This role leads efforts related to contact center technology, service quality programs, reporting, analytics, and process improvement initiatives. The position works closely with leadership and cross-functional partners to improve service delivery and ensure every member interaction reflects the organization's commitment to service excellence.
University Credit Union is a CA-based cooperative that takes pride in serving university communities. Explore solutions including accounts, loans and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University Credit Union.
University Credit Union didn’t post a salary, so this is our estimate from similar listings.
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