Member Service Center Representative (Call Center)
Redwood Credit Union(1 month ago)
About this role
The Member Service Center Representative at Redwood Credit Union provides phone-based support to members, assisting with a variety of financial service needs. The role is part-time and focused on delivering excellent service aligned with the credit union’s people-first mission. It operates within a call center environment handling member inquiries, transactions, and account-related requests. The position is based in Santa Rosa, California within a large, well-established credit union noted for its strong culture and benefits.
Required Skills
- Call Center Operations
- Member Service
- Telephone Etiquette
- Account Opening
- Loan Transactions
- Cross Selling
- Customer Education
- Problem Resolution
- Online Banking Support
- Mobile Banking Support
+15 more
Qualifications
- High School Diploma
About Redwood Credit Union
redwoodcu.orgRedwood Credit Union is a trusted, community-focused credit union founded in 1950 that offers banking services to residents of the North Bay and San Francisco area. As a member-focused financial cooperative, it provides everyday banking products — such as deposit accounts, loans and mortgages — along with digital and branch services. Redwood emphasizes local community engagement and accessible financial services for anyone in its service area.
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