Call Center Member Service Associate
NASA Federal Credit Union
About this role
NASA Federal Credit Union is seeking enthusiastic Call Center Member Service Associates to provide exceptional member service and promote financial products. The position involves handling various banking transactions, assisting members with online services, and cross-selling credit union products. It offers a hybrid work environment with initial onsite requirements and competitive pay.
Skills
About NASA Federal Credit Union
nasafcu.comIndustry
Finance
NASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.
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About NASA Federal Credit Union
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NASA Federal Credit Union.
Salary
$42k – $51k
per year
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