popafcu
A Member Service Representative I at a Credit Union provides customer service, handles member inquiries, and supports account management. The role involves interacting with members through various channels, educating them on products, and ensuring exceptional service.
POPA Federal Credit Union is a member-owned, federally chartered credit union based in San Dimas, California, with branch locations serving Los Angeles and Orange counties. It offers consumer banking products including checking, savings, money market accounts, share certificates, and low-cost loan products to help members build savings and access credit. POPA FCU emphasizes community-focused, member-first service delivered through branch locations and digital tools like online account access and secure document upload.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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