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© All Rights Reserved. ApplyBlast.com
Royal Credit Union
The Member Service Supervisor leads and coaches a dynamic call center team at Royal Credit Union, managing daily operations to drive efficiency and enhance member experiences. This role involves utilizing technology and analytics to maximize call center performance while representing the department in corporate projects. The position focuses on delivering exceptional service and fostering a supportive, values-driven workplace environment.
Headquarters
Eau Claire, Wisconsin, United States
Company Size
501-1000 employees
Founded
1964
Royal Credit Union (RCU) is a member-owned credit union serving communities across Wisconsin and Minnesota, offering personal and business banking products including checking and savings accounts, mortgages, auto and personal loans, and credit cards. It provides online and mobile banking, payments and money-movement tools, loan-payment services, and financial education resources to help members manage money. With branches across its footprint and appointment scheduling, RCU emphasizes local service, competitive rates, and convenient digital access via its website and mobile app.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Royal Credit Union.
18% above the average for this role
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