Member Services Associate
Better Life Partners(1 month ago)
About this role
The Member Services Associate at Better Life Partners serves as the first point of contact for individuals seeking addiction recovery support, ensuring they are connected to appropriate care teams and services. The role centers on guiding members through the organization’s systems and telehealth offerings, helping them navigate treatment options and logistical steps. This position supports a mission-driven, recovery-friendly organization focused on providing accessible, compassionate care through both virtual and in-person resources.
Required Skills
- Customer Service
- Call Handling
- Email Communication
- Text Communication
- Telehealth Support
- Appointment Scheduling
- Zoom Coordination
- Data Entry
- Insurance Verification
- Member Triage
+13 more
Qualifications
- High School Diploma
- GED
About Better Life Partners
betterlifepartners.comBetter Life Partners is a healthcare provider focused on helping people "move beyond addiction" by offering same-day medications for substance-use disorder and integrated community support. They position themselves as a compassionate partner at every step of the recovery journey, combining medication-assisted treatment with ongoing peer and clinical resources. The organization emphasizes rapid access to care, patient-centered support, and continuity of services to improve recovery outcomes.
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