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© All Rights Reserved. ApplyBlast.com
Travelzoo
A Member Services Associate at Travelzoo based in Berlin reports to the Head of Customer Service, managing high-level client escalations and billing disputes while ensuring travel offer accuracy and fulfillment. The role involves administering quality assurance programs, conducting operational audits, and generating data-driven insights to enhance the member journey and agent effectiveness using tools like Excel and Power BI.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
1998
Travelzoo is an online travel deals publisher that curates discounted offers on hotels, flights, vacation packages, cruises, and local & entertainment experiences. It vets deals from travel suppliers and highlights the best savings for members through curated listings and regular Top 20 newsletters. Operating in multiple countries, Travelzoo connects millions of travelers with vetted promotions and booking links rather than acting as a traditional OTA. Travelers use it to discover time‑saving, money‑saving deals across leisure travel and local activities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Travelzoo.
26% below the average for this role