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Member Services Associate at PURE - ApplyBlast

Member Services Associate

PURE

21 days ago

1.6 on Glassdoor

Scottsdale, Arizona, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Member Services Associate at PURE provides exceptional customer service to financially successful families by responding to inquiries and supporting policy management. This hybrid role involves handling billing, renewals, and portal assistance while maintaining a commitment to empathy and integrity. The position offers a structured schedule with opportunities for overtime and professional development within a supportive team environment.

Responsibilities

Respond to member inquiries via phone, email, text, and live chat
Provide support for billing inquiries, policy changes, and renewal inquiries
Assist members with online portal usage and account management

Skills

About PURE

pureinsurance.com

Headquarters

White Plains, New York, United States

Company Size

501-1000 employees

Founded

2006

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PURE Insurance is a member-owned property and casualty insurer designed for financially successful families. It offers high-value coverages—including high value home, jewelry & art, auto, and personal excess liability—along with risk management services and concierge-style member support.