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Member Services Associate at PURE - ApplyBlast

Member Services Associate

PURE

22 days ago

1.6 on Glassdoor

Charleston, South Carolina, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Member Services Associate role involves responding to member inquiries via phone, email, text, and live chat while providing support for billing, policy changes, renewals, and the online portal. This full-time, hybrid position requires strong computer skills, multitasking abilities, and clear communication to deliver exceptional customer service. The role offers a starting salary of $53,000 with opportunities for overtime, performance bonuses, and regular salary increases.

Responsibilities

Respond to member inquiries via phone, email, text, and live chat
Provide support for billing inquiries, policy changes, and renewals
Assist members with online portal navigation and usage

Skills

About PURE

pureinsurance.com

Headquarters

White Plains, New York, United States

Company Size

501-1000 employees

Founded

2006

View Profile

PURE Insurance is a member-owned property and casualty insurer designed for financially successful families. It offers high-value coverages—including high value home, jewelry & art, auto, and personal excess liability—along with risk management services and concierge-style member support.