Member Services Rep.
CareSource(25 days ago)
About this role
Inbound call center position supporting members of a healthcare plan by serving as a primary phone contact for plan information, eligibility, and provider assistance. The role is based in an office environment and contributes to member experience and information accuracy. Employed by CareSource, it supports company-wide customer service objectives.
Required Skills
- Call Handling
- Warm Transfer
- Provider Search
- Appointment Scheduling
- Eligibility
- Benefits
- Customer Service
- Communication
- Documentation
- Computer Proficiency
Qualifications
- High School Diploma or GED
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