inlandempirehealthplan
The Member Services Representative at IEHP serves as an advocate for members, guiding them to maximize benefits and navigate the healthcare system while providing superior service for benefit inquiries, claims, and wellness programs. This bilingual role involves coordinating translation for non-English/Spanish speakers, efficient problem-solving, and meeting key performance indicators. The position requires a commitment to quality, including adherence to HEDIS, CAHPS, and NCQA Accreditation goals.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for inlandempirehealthplan.