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Member Solutions Centre Representative I at Access Credit Union - ApplyBlast

Member Solutions Centre Representative I

Access Credit Union

19 days ago

3.8 on Glassdoor

Henderson, Manitoba, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The Member Solutions Centre Representative I serves as the primary point of contact for members and potential members, handling inquiries and transactions via phone, chat, and email. This role focuses on building strong member relationships, resolving issues, and promoting the full range of credit union products and services. The position also involves setting up online banking, processing investment instructions, and collaborating with internal teams to ensure efficient service delivery.

Responsibilities

Resolve member inquiries and build relationships over phone, chat, and email
Process transactions and set up online banking for personal memberships
Cross-sell credit union products and services using an advice-based approach

Skills

About Access Credit Union

accesscu.ca

Headquarters

Winkler, Manitoba, Canada

Company Size

201-500 employees

Founded

2009

View Profile

Access Credit Union is Manitoba's trusted credit union serving over 208,000 members with competitive rates and flexible personal and business banking solutions. The credit union also offers expert wealth management services through partners including Qtrade and Aviso Wealth. Members benefit from a wide range of financial products including mortgages, loans, investing, insurance, and digital banking.