Member Solutions (Collections) Supervisor

The Member Solutions (Collections) Supervisor oversees the day-to-day operations of the Member Solutions Department, managing the full collections function including delinquent accounts, charge-offs, and complex member situations. This role involves leading a high-performing team, ensuring compliance with policies and legal requirements, and driving recovery efforts to meet credit union objectives. The position requires strong leadership, analytical skills, and the ability to resolve difficult account issues effectively.