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Member Support Specialist at Wild Alaskan Company - ApplyBlast

Member Support Specialist

Wild Alaskan Company

2 months ago

Remote

Full Time

Junior

0 applicants

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About this role

The Member Support Specialist serves as the primary point of contact for Wild Alaskan Company members, handling inquiries via live chat, email, and phone. The role focuses on delivering fast, empathetic service, resolving order issues, providing product guidance, and fostering member loyalty while representing the company's sustainability mission.

Responsibilities

Respond to inbound member inquiries via chat, email, and phone
Maintain high member satisfaction and meet rapid response time targets
Report member behavior and generate content from analytics

Skills

About Wild Alaskan Company

wildalaskancompany.com

Headquarters

Homer, Alaska, United States

Company Size

51-200 employees

Founded

2017

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Wild Alaskan Company delivers wild-caught Alaskan seafood to consumers through curated seafood boxes and flexible subscriptions. Their selection—salmon, halibut, cod, shellfish and smoked/value-added items—is flash-frozen at peak freshness and shipped directly to customers’ doors. The company emphasizes sustainably sourced, traceable seafood from Alaska fisheries and offers one‑time orders, gift options, and recipe support. Customers choose Wild Alaskan for convenient home delivery of high-quality, restaurant-grade seafood.