Member Experience Specialist
Wild Alaskan Company(9 months ago)
About this role
This role is the primary member-facing position at Wild Alaskan, representing the company’s mission and values in all interactions. The Digital Fishmonger supports member satisfaction and loyalty within a fast-paced, fully-remote eCommerce environment. The position focuses on delivering a high-quality member experience and contributing to continuous improvement and company culture.
Required Skills
- Live Chat
- Email Support
- Phone Support
- Member Relations
- Detail Oriented
- Empathy
- Writing
- Problem Solving
- High Volume
- Account Management
+5 more
About Wild Alaskan Company
wildalaskancompany.comWild Alaskan Company delivers wild-caught Alaskan seafood to consumers through curated seafood boxes and flexible subscriptions. Their selection—salmon, halibut, cod, shellfish and smoked/value-added items—is flash-frozen at peak freshness and shipped directly to customers’ doors. The company emphasizes sustainably sourced, traceable seafood from Alaska fisheries and offers one‑time orders, gift options, and recipe support. Customers choose Wild Alaskan for convenient home delivery of high-quality, restaurant-grade seafood.
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