Northab
The Merchant Operations Specialist supports internal sales teams, external partners, and customers to ensure a smooth onboarding process for PayTrace's merchant and ACH processing clients. This role manages the intake of new onboarding clients, handles escalations, and provides high-touch customer service to enhance client engagements. The position requires strong attention to detail and the ability to collaborate across departments to resolve issues efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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