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Merchant Operations Specialist at Thanx - ApplyBlast

Merchant Operations Specialist

Thanx

6 days ago

4.4 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Merchant Operations Specialist at Thanx ensures restaurant partners' loyalty programs, mobile apps, online ordering, and POS integrations are correctly configured and functioning. The role involves investigating and resolving technical issues, monitoring location health, and building automations to improve operational efficiency. This position requires strong problem-solving skills, comfort with technical tools and AI, and clear communication with both technical and non-technical stakeholders.

Responsibilities

Configure merchant setups for loyalty, rewards, and online ordering
Investigate and resolve technical issues across multiple systems
Build and improve automations to streamline repetitive workflows

Skills

About Thanx

thanx.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2011

View Profile

Thanx is a restaurant-focused guest engagement platform that helps operators grow guest lifetime value through data-driven loyalty programs and personalized marketing. The platform includes CRM and segmentation, loyalty and rewards, marketing automation, AI-powered marketing (Thanx AI), and reporting, with digital ordering and POS integrations to drive repeat visits in the restaurant industry.