Mercuryo
Mercuryo is seeking a Merchant Support Associate to provide high-quality support to merchants in English and Russian via email, Slack, and Telegram, handling technical issues, incident management, and documentation. The role operates on a permanent night shift schedule, collaborating with internal teams to resolve complex cases and improve support processes.
Mercuryo is a crypto‑powered payments gateway that provides enterprise APIs and SDKs to enable fiat-to-crypto on‑ramps, in‑app crypto payments, and payouts for web3 businesses and marketplaces. The platform combines payment processing with compliance (KYC/AML) and multi-rail settlement so companies can accept cards, bank transfers, and digital assets through a single integration. Businesses use Mercuryo to onboard customers, scale payment use cases, and bridge traditional finance and crypto workflows globally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mercuryo.
Mercuryo didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role