Merchant Support Specialist
Klivvr
About this role
The Merchant Support Specialist ensures a smooth and efficient experience for merchant partners throughout their lifecycle on the platform. The role focuses on onboarding, contract handling, promotion setup, and ongoing monitoring of merchant activity. It serves as the main point of contact for merchants, coordinating closely with internal teams to maintain service quality and compliance. The specialist also maintains comprehensive records and reporting on merchant performance and trends.
Skills
Qualifications
About Klivvr
klivvr.comKlivvr is a mobile-first fintech app that acts as a financial companion, helping users manage everyday spending, family budgets, and rewards in one place. It combines banking features with smart transaction tracking, savings and budgeting tools, and a prepaid card offering. Klivvr provides tiered plans and member benefits to tailor functionality and perks to different needs. The product is available on iOS and Android and emphasizes simple, clear money management.
Recent company news
DailynewsegyptKlivvr aims to become Egypt’s largest retail institution within 7 years: Chairperson
Sep 30, 2023
waya.mediaCBE Grants Dot for Electronic Payments an initial license to operate its Klivvr App and card
Jan 23, 2022
ZAWYAEgypt: Orascom Financial approves sale of 98.99% stake in Klivvr Electronic Development for $13mln
Jan 13, 2025
waya.mediaOrascom Financial Holding Approves Klivvr Acquisition Offer
Nov 10, 2024
DailynewsegyptDot acquires initial license to start running Klivvr app in partnership with AAIB
Jan 23, 2022
About Klivvr
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Klivvr.
Salary
$48k – $65k
per year