Mid-Market Account Manager

ClassPass(22 days ago)

HybridFull TimeMedior$93,808 - $124,885 (estimated)Account Management

About this role

Playlist (including Mindbody) is building a platform that connects people with real-world experiences in fitness, wellness, and intentional living. This role manages a portfolio of mid-market wellness brands on the Mindbody platform, acting as the primary commercial owner and strategic partner for those accounts. The position focuses on driving long-term partner health and measurable business outcomes across the customer lifecycle in a scalable operating model.

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Required Skills

Account Management
Customer Success
Renewals
Upselling
Contract Negotiation
Revenue Forecasting
Strategic Planning
Executive Stakeholders
Quarterly Business Reviews
Pipeline Management

+5 more

About ClassPass

playlist.com

Playlist is a technology company that powers the experiences economy by bringing together brands like Mindbody, ClassPass, and Booker into a single platform. It builds software and consumer-facing marketplaces that connect people to movement, mindfulness, and other wellness and experiential services. Its products help operators manage bookings, class discovery, memberships and business operations while enabling consumers to find and book experiences. Headquartered in San Luis Obispo, CA, Playlist frames its mission around building technology that makes wellness and meaningful experiences more accessible.