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© All Rights Reserved. ApplyBlast.com
Unwrap
The Mid-Market Customer Success Manager at Unwrap owns relationships across a wide range of customers, from startups to Fortune 500 companies, ensuring they maximize the platform's value. The role involves understanding customer objectives, designing success paths, and identifying growth opportunities while overseeing implementation, training, renewals, and expansion. The position requires creating helpful resources, collaborating with internal teams to relay feedback, and advocating for customer needs to drive platform improvements.
Headquarters
Santa Barbara, California, United States
Company Size
11-50 employees
Founded
2022
Unwrap is an AI-powered customer intelligence platform that helps brands reveal what matters most to their audience. It proactively surfaces actionable insights into customer priorities, enabling data-driven decisions across marketing, product, and customer experience. By turning diverse customer data into clear narratives of intent and preferences, Unwrap supports more personalized and effective engagement. The platform is positioned as a modern tool for teams seeking deeper, proactive customer understanding.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unwrap.