Mortgage Assistance SPOC

Valon Mortgage(1 month ago)

Phoenix, AZOnsiteFull TimeJunior$58,512 - $78,385 (estimated)Default Servicing

About this role

The Mortgage Assistance SPOC at Valon serves as the primary contact for homeowners in default, handling inquiries related to delinquency, foreclosure, and loss mitigation. This role involves evaluating homeowners for assistance eligibility, negotiating workout agreements, and managing default-related processes while ensuring compliance with relevant guidelines. Candidates should have experience in collections or loss mitigation, strong problem-solving skills, and the ability to work independently in a fast-paced environment.

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Required Skills

Mortgage Assistance
Client Communication
Timely Responses
Compliance Adherence
Eligibility Evaluation
Negotiation Skills
Report Monitoring
Escalated Accounts Handling
Foreclosure Experience
Organizational Skills

+9 more

Qualifications

High school diploma or GED equivalent

About Valon Mortgage

valon.com

Valon Mortgage is a technology-driven provider of mortgage lending and servicing solutions, dedicated to simplifying the homeownership experience. The company offers a range of services including mortgage management, home loan applications, refinancing, and leveraging home equity. With a focus on innovative technology, Valon aims to empower homeowners by providing user-friendly tools and personalized financial options tailored to their needs. Their mission is to enhance the mortgage experience through efficient service and financial expertise, making homeownership more accessible and manageable.