MSP Account Manager
Encompassit
About this role
The MSP Account Manager acts as the main contact for clients, focusing on maintaining relationships, understanding their IT needs, and coordinating with technical teams to ensure quality service. The role involves client communication, account growth, service coordination, and strategic feedback to improve offerings.
Skills
About Encompassit
encompassit.comEncompass IT is a managed IT services and solutions provider that helps businesses design, deploy, and maintain secure, scalable technology environments. Their services typically include managed IT support, cloud migration and hosting, cybersecurity and compliance, backup and disaster recovery, and unified communications. Encompass IT emphasizes proactive monitoring, strategic IT consulting, and rapid response to minimize downtime and support business continuity. They work with leading technology vendors to deliver integrated, enterprise-grade solutions for small and mid-market organizations.
About Encompassit
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year