MSP Help Desk Specialist/Sys Admin -
Strategic Technology Solutions LLC
About this role
A Service Desk Specialist provides technical support to clients through the Service Desk Department, focusing on client satisfaction and continuous improvement. The role ensures high service quality, ticket efficiency, and adherence to company protocols.
Skills
Qualifications
About Strategic Technology Solutions LLC
stspartner.comStrategic Technology Solutions is a managed IT provider that specializes in supporting law firms and legal professionals. They deliver services such as helpdesk support, cybersecurity, cloud migration/hosting, and IT strategy tailored to the regulatory and operational needs of legal practices. Positioned as a law‑firm‑first partner, STS focuses on aligning technology with business goals to reduce downtime, protect client data, and improve profitability. Their offering combines proactive monitoring and strategic consulting so firms can focus on practicing law while STS manages their technology.
About Strategic Technology Solutions LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Strategic Technology Solutions LLC.
Salary
$64k – $80k
per year