pavion
The MSP Technical Support role provides frontline technical assistance to clients by resolving Level I support incidents and service requests. This position involves troubleshooting hardware, software, peripherals, and basic network connectivity issues while ensuring a positive user experience. The analyst supports user account administration, Office 365, phone systems, and various Microsoft-based business applications using remote tools and occasional on-site visits.
Pavion is a service-based systems integrator specializing in fire, security and audiovisual (AV) solutions. They provide end-to-end services — from system design and installation to integration, commissioning and ongoing maintenance of fire alarms, access control, video surveillance, intrusion detection and AV systems. Pavion serves commercial, institutional and multi-site clients, offering project management, monitoring and lifecycle support to ensure compliance, reliability and uptime. The company emphasizes tailored solutions and responsive service to simplify operations and reduce risk for building owners and facility teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for pavion.
14% below the average for this role