MSS Associate Member Services Representative

State Employees Credit Union of New Mexico(1 month ago)

OnsiteFull TimeTrainee$0 - $0Member Services

About this role

The MSS Associate Member Services Representative handles routine member service inquiries via telephone and digital channels, supporting account services, new deposit account origination, card services, and digital platform assistance. The role focuses on learning credit union products, procedures, and systems while ensuring member information confidentiality and regulatory compliance. This is an entry-level position with required training and ongoing education.

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Required Skills

Member Service
Phone Support
Digital Channels
Account Opening
Card Services
Cash Handling
Compliance
Security Procedures
Communication
Problem Solving

+1 more

Qualifications

High School Diploma
GED
Bachelor's Degree (Preferred)
CCUE Certification (Preferred)
Associate Degree (Preferred)

About State Employees Credit Union of New Mexico

secunm.org

As a State Employees Credit Union Member, you have an active voice in a credit union that understands your specific needs. See why we're the best credit union in New Mexico.

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