Poke
We are seeking a dedicated Support Engineer to own the entire support surface for Poke.com, a proactive AI agent platform experiencing rapid scaling. This role involves managing live chat, ticketed queues, and bug triage while designing AI-driven automation systems to deflection issues and route complex problems to core engineering teams effectively.
Poke is a proactive AI personal assistant that integrates with messaging platforms like Apple Messages, WhatsApp, and Telegram to help users manage their emails, calendar, apps, and daily tasks through natural conversation. It connects with a wide range of services — including Gmail, Notion, and Oura — to automate workflows, send reminders, and proactively surface relevant information. Poke is developed by Interaction and offers free, Pro, and Ultra subscription tiers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Poke.
Poke didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role