MX Afterhours Representative - (Night Shift)
RXO(2 months ago)
About this role
An MX Afterhours Representative on Operations Support at RXO provides afterhours support for customer accounts and carriers handling freight to and from Mexico. The role focuses on scheduling appointments, coordinating with customs brokers and Mexican carriers, tracking loads, and ensuring timely issue resolution. It emphasizes delivering high-quality service to both internal teams and external customers during afterhours shifts.
Required Skills
- Appointment Scheduling
- Customs Coordination
- Carrier Relations
- Load Tracking
- Incident Resolution
- Customer Service
- Multitasking
- Problem Solving
- Data Analysis
- Escalation Management
+1 more
About RXO
rxo.comWe bring together third-party capacity, cutting-edge technology, and industry-leading expertise to support the shippers and carriers in our network.
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