Load Operations Representative (Remote - Philippines)
Loadsmart(28 days ago)
About this role
This role supports Loadsmart’s logistics operations by monitoring and tracking freight shipments with carrier partners and drivers. The position centers on maintaining real-time visibility of loads and ensuring service commitments are met. It requires constant communication with stakeholders and collaboration with sales and operations teams in a fast-paced, growth-stage logistics technology company.
Required Skills
- Customer Service
- Call Handling
- Email Communication
- SMS Communication
- Shipment Tracking
- Load Monitoring
- Issue Escalation
- Stakeholder Communication
- Service Level Management
- Critical Thinking
+8 more
Qualifications
- Fluent in English
About Loadsmart
loadsmart.comLoadsmart is a digital freight and logistics company that combines freight brokerage services with transportation software to help shippers, carriers, and warehouses move more with less. Its product suite includes ShipperGuide (TMS) and CarrierGuide, managed transportation, dock & yard solutions, and brokerage for FTL/LTL capacity, all backed by data-driven pricing, automation, and real-time visibility. Loadsmart targets enterprise and carrier customers with API integrations and managed services to streamline routing, capacity, and execution across the supply chain.
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