sharpelectronics.com
The National Helpdesk Engineer II provides Tier 3 helpdesk end-user support and server infrastructure assistance for clients with complex technical issues across various Microsoft products and hardware. This role involves diagnosing and resolving technical problems via phone or on-site, utilizing advanced remote management tools, and maintaining client systems. The position requires collaboration with service teams on customer projects and may involve occasional weekend or remote work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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