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© All Rights Reserved. ApplyBlast.com
i-Tech Support
The Helpdesk Technician Level 3 is a Tier 3 support professional responsible for resolving the most complex technical incidents and advanced tickets escalated from Tier 1 and Tier 2. The role requires deep expertise in networking, firewalls, VoIP, security, Microsoft 365, and server/virtualization environments, as well as strong root‑cause analysis, documentation, and mentoring of junior staff.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for i-Tech Support.
i-Tech Support didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role