Lumen
The IT Systems Engineer III (Lead Engineer) provides advanced Tier2 support for a nationwide fiber optic OTN/DWDM transport backbone and Network Operation Centers, serving as the primary point of contact for problem escalations. The role involves troubleshooting network devices, creating technical documentation, and providing guidance to junior technicians while ensuring high availability of IP and network management services. This position requires a Top Secret/SCI clearance and expertise in IP technology, network management tools, and encryption devices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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