Network Incident Management Quality Assurance Analyst
02 CACI, INC.-FEDERAL(1 month ago)
About this role
We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. The role involves ensuring compliance with ITIL standards, analyzing incident data, and supporting staff training to enhance IT service delivery.
Required Skills
- ITIL
- Network Protocols
- Incident Management
- Data Analysis
- ServiceNow
- Performance Management
- Troubleshooting
- ITSM
- Networking
- Monitoring
Qualifications
- TS/SCI with Polygraph
- Bachelor's Degree in Computer Science or related field
- ITIL Certification
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at 02 CACI, INC.-FEDERAL
Similar Jobs
Incident & Problem Management
DXC Technology(1 month ago)
IT PROBLEM & INCIDENT COORDINATOR
BDC(18 days ago)
IT Service Delivery & Incident Management Specialist
Shell Energy Operations Pty Ltd(1 month ago)
Specialist - Incident Management
Accelya(20 days ago)
Incident & Problem Manager
Example Corp(19 days ago)
Lead - Incident Management
Everise(13 days ago)