MCNC
This position monitors and troubleshoots network connectivity services for institutions connected to the North Carolina Research and Education (NCREN) network while ensuring functionality and security for MCNC facilities. The role involves providing real-time support to clients, fielding and escalating trouble calls, and tracking maintenance and outages via ServiceNow. It requires collaboration with NOC and Network Engineering staff to minimize network downtime and support MCNC's mission of providing advanced networking services.
Headquarters
Durham, North Carolina, United States
Company Size
51-200 employees
Founded
1980
MCNC is a nonprofit technology organization that provides broadband connectivity, networking, cybersecurity, and cloud services to North Carolina’s research, education, healthcare, and public sector communities. The organization operates a high-speed network infrastructure and supports digital access and innovation through managed IT and network services. MCNC works in the nonprofit technology and telecommunications sector, helping institutions and communities across North Carolina stay connected.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCNC.