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Network Support Engineer at Hewlett Packard Enterprise - ApplyBlast

Network Support Engineer

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Heredia, Costa Rica

Hybrid

Full Time

Senior

0 applicants

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About this role

This Network Support Engineer role at Hewlett Packard Enterprise involves acting as a technical lead for high-priority issues with top-tier Juniper Networks customers. The position requires resolving complex routing and switching problems while building trusted relationships with key accounts. Candidates will collaborate across teams to drive knowledge transfer, support product improvements, and deliver 'white glove' service.

Responsibilities

Lead technical resolution for high-priority Juniper customer issues
Diagnose and restore critical network services using systematic approaches
Build trusted relationships with assigned strategic accounts
Collaborate with technical teams to transfer network knowledge
Contribute documentation for product reliability and feature improvements

Skills

Qualifications

Bachelor's degree in Computer ScienceBachelor's degree in Electrical EngineeringCCNP CertificationCCIE CertificationJNCIE Certification

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.