GCI
The Network Support Technician I provides first-level network technical support to both external and internal customers via calls, email, and chat, handling inquiries, troubleshooting issues, and processing service requests. The role includes monitoring network alerts, coordinating maintenance activities, and escalating complex problems to higher support tiers while acting as the customer's advocate.
Headquarters
Anchorage, Alaska, United States
Company Size
1001-5000 employees
Founded
1979
Get the best home internet & mobile plans from Alaska's top telecommunications provider. Delivering connectivity in rural areas to major cities—learn more!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GCI.
GCI didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role