OneCloud
The Network Support Technician (Level II) provides advanced remote and on-site support for VoIP systems, data networks, and desktop applications, utilizing packet-level diagnostics to isolate and resolve root causes. This role involves troubleshooting network-layer issues, configuring managed network solutions, and collaborating with engineering teams to design and plan telephone and data systems. The position requires strong analytical skills, proficiency with CRM and ticketing systems, and the ability to communicate proactively with clients and leadership.
Empower your business with OneCloud’s unified communications solutions. Streamline voice, video, and messaging with our secure, cloud-based platform designed for seamless collaboration and cost savings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OneCloud.
OneCloud didn’t post a salary, so this is our estimate from similar listings.