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© All Rights Reserved. ApplyBlast.com
OneCloud
OneCloud is seeking a Technical Support Supervisor to lead a team of Level I and II technicians in the Support Center, overseeing ticket queues, live phone and web chat channels, and serving as the primary escalation point for technical issues. This role involves providing daily coaching, hands-on technical guidance, and quality assurance to ensure timely resolution of UCaaS and CCaaS customer cases. The supervisor will also track team performance metrics, manage vendor escalations, and contribute to process improvements and knowledge base development.
Empower your business with OneCloud’s unified communications solutions. Streamline voice, video, and messaging with our secure, cloud-based platform designed for seamless collaboration and cost savings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OneCloud.
OneCloud didn’t post a salary, so this is our estimate from similar listings.
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