ninjaone
The NinjaOne Technical Support Specialist provides transformative customer experiences by managing customer calls and email correspondence while taking ownership of technical issues. This role involves troubleshooting across Windows, Mac, and Linux environments, collaborating with internal departments to resolve critical product issues, and delivering training to partner teams. The position requires fluent French and English communication skills and a strong background in customer support.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
2013
NinjaOne is an IT operations and endpoint management software company. Its platform helps organizations monitor, manage, patch, and support endpoints such as laptops, servers, and mobile devices, including remote monitoring and management, backup, and help desk functions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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