ProSource360 Consulting Services
The NOC Analyst – Tier 2 is responsible for server and infrastructure remediation, resolving escalated tickets from Tier 1 and Tier 2 helpdesk groups, and assisting the professional services team with internal and customer initiatives. This role focuses on troubleshooting monitoring alerts and support tickets to maintain client satisfaction through professional service. The position requires a blend of technical expertise in networking, Windows systems, and firewalls, alongside strong customer service skills.
Trusted by Fortune 500 companies and a wide range of Federal agencies, ProSource360 is a premiere management consulting firm supporting federal and commercial markets. Their diverse team of experts has decades of experience helping clients achieve mission-critical objectives and an average annual cost savings of $75 million. They provide Management Consulting, Healthcare, and IT Solutions to government agencies and commercial organizations, helping them enhance operational value, reduce risk, and effectively carry out their respective missions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ProSource360 Consulting Services.
23% below the average for this role