About this role
A NOC Analyst at Plume joins the Technical Operations team to support a global 24x7x365 NOC/SOC operation that monitors the Plume platform and its customers. The role focuses on ensuring platform reliability and timely resolution of technical incidents while collaborating with engineering teams. Plume is a SaaS company that delivers a hardware-independent cloud platform for ISPs and connected spaces.
Required Skills
- Linux
- Cloud
- Networking
- WiFi
- Jira
- Confluence
- Grafana
- Kibana
- Troubleshooting
- Monitoring
+5 more
Qualifications
- BS Degree in a STEM Field
About Plume
plume.comPlume is a cloud-native provider of smart home and managed Wi‑Fi services that helps ISPs and device makers deliver better home connectivity, security, and device-level insights. Its SaaS platform combines adaptive Wi‑Fi management, cybersecurity, parental controls and analytics (and optional in-home hardware) to improve performance, reduce support costs, and enable new subscriber-facing services. More than 400 service providers use Plume to deepen customer loyalty, streamline operations, and drive strategic revenue growth through embedded intelligence and insights.
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