Exchange Technology Solutions
The Tier 1 NOC Analyst serves as the first point of contact for monitoring, incident response, and operational support within the Network Operations Centre. This role is responsible for proactively monitoring customer environments, responding to alerts, performing initial troubleshooting, and escalating complex issues to senior technical teams when required. The successful candidate will help ensure the availability, performance, and reliability of customer infrastructure while delivering exceptional service and maintaining accurate documentation.
Exchange Technology Solutions (ETS), part of the BK Global Family of Companies, is a comprehensive broker solutions provider for suppliers selling consumer electronics into military retail exchanges. ETS works directly with military retail channels such as AAFES, NEXCOM, MCX, CGX, and VCS, offering services including buyer interaction, worldwide in-store presence, and EDI/data processing. Their mission is to help technology brands maximize their potential in the military retail marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Exchange Technology Solutions didn’t post a salary, so this is our estimate from similar listings.