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NOC Engineer, Philippines at Cato Networks - ApplyBlast

NOC Engineer, Philippines

Cato Networks

4 months ago

4.3 on Glassdoor

Manila, Philippines

Onsite

Contract

Senior

0 applicants

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About this role

Cato Networks is seeking a NOC Engineer to monitor, troubleshoot, and resolve 24/7 network and system issues within their global cloud platform. This role involves diagnosing customer problems, managing service alerts, and collaborating with cross-functional teams to ensure maximum uptime and service quality. The ideal candidate will help build and expand the company's Global Support Services while acting as a customer advocate internally.

Responsibilities

Monitor and resolve network and system issues round the clock
Diagnose and troubleshoot customer network and security problems
Manage and escalate system related alerts for resolution
Collaborate with internal teams to ensure service uptime and accessibility
Act as a customer advocate to nurture client relationships

Skills

About Cato Networks

catonetworks.com

Headquarters

Tel Aviv, Israel

Company Size

1001-5000 employees

Founded

2015

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Cato Networks provides a cloud-native secure access service edge (SASE) platform that combines networking and security functions, including SD-WAN, secure web gateway, firewall, zero trust network access, and cloud access security. Its platform is used to connect and protect enterprise sites, remote users, and cloud resources through a global private backbone.