NodeJS Developer – Technical Support Team
PackageX
About this role
The NodeJS Developer will join PackageX's Technical Support team to work at the junction of backend engineering and technical support. The role focuses on maintaining and improving critical backend services and internal tools that support operations. It also involves handling complex escalated issues and contributing to internal documentation and knowledge sharing within a fast-growing logistics tech startup.
Skills
About PackageX
packagex.ioPackageX provides vision AI workflows that turn any camera into an intelligent agent for logistics operations. Its platform reads shipping and logistics documents, identifies and counts inventory, and detects exceptions (damages, mislabels, missing items) to automate manual checks. Built to deploy in hours rather than months, PackageX focuses on rapid integration with existing cameras and operational workflows to reduce errors and speed throughput. Logistics teams, carriers, and warehouses use it to scale inspection, reconciliation, and exception-handling without heavy custom engineering.
Recent company news
Improving Human Efficiency: How PackageX Helps Businesses Automate Package Receiving
Jul 2, 2025
PackageX Launches AI-Powered Platform to Transform Logistics Operations
Feb 10, 2025
AI-Powered Platform to Transform Logistics Operations
Mar 4, 2025
Generative AI in Packaging Market | Industry Report, 2033
Aug 4, 2025
FEATURE: AI-driven computer vision in logistics
Jul 10, 2024
About PackageX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PackageX.
Salary
$86k – $116k
per year